Dynamics 365 Release Wave 2 Preview: What’s Coming This October
Microsoft continues to refine its business application ecosystem with the upcoming Dynamics 365 Release Wave 2 . This update focuses on practical AI assistance, deeper automation, and smoother user workflows across sales, finance, customer service, and operations. October’s release reflects how organizations increasingly expect systems to assist decisions rather than simply store data. A Stronger Role for AI Across Dynamics 365 One of the most discussed additions revolves around the Autonomous ai agent concept. These agents are designed to act with limited human intervention while still respecting business rules and approvals. Key capabilities expected: Automated task execution across CRM and ERP modules Context-aware recommendations for sales and service teams Continuous learning based on user behavior and outcomes Such agents help teams reduce repetitive actions while keeping oversight firmly intact. Business Central Gets Smarter Assistance Finance and operations teams us...